Content Moderation
Rejected Questions (105)
How can I install Waze on my new phone?
Best Script: Sure, you go into your settings. And you're going to go to system. Yes, system, sorry, system update. And then check for updates.
The customer is experiencing issues with the phone's battery draining quickly and problems with charging.
Best Script: To use Waze, turn on device location. It says which uses Google's location service, so I say okay to that. Then it says tap continue and tap allow whi...
The customer is experiencing issues with sound quality and background noise on their phone.
Best Script: You can look it up what I buy? No, it's going to be in your settings. If you go to settings, you go to about phone.
The customer is having issues receiving an email related to their account.
Best Script: You see the, the, the label looks good? Everything, the address? Big phones, Kaylee Mandelot has that.
The customer is inquiring about purchasing a phone case and its availability for shipping.
Best Script: No problem. Have a good day.
How can I set up a new phone plan and pick up the SIM card?
Best Script: Just put the no SIM card for day 22, and we'll be in the front for you, okay?
How can I get a Fig phone with Waze in the UK?
Best Script: Sure, I can give you his number. Give me one second, please. All right, so the number is plus 444, 7444, 605934. Yes, and this is who, Mr. Lev? Yes, t...
The customer is experiencing issues with their contacts being incorrectly grouped under one name and not receiving alerts for incoming text messages.
Best Script: Alright, so let's go into your settings. Yep, settings and settings. Yep. Then apps and notifications. Apps and notifications. Yep. And then you're go...
Can I have my repaired phone shipped back to me?
Best Script: So, you're going to get the email in a matter of five minutes. What email are you sending it to?
Why is my system update failing to install?
Best Script: You can go into your settings. And then go to app update. Scroll to the bottom, and you should see app update. Check for updates, or change logs, or e...
The phone is not turning on despite showing a full charge.
Best Script: You ship it with either USPS, UPS, FedEx.
Why does my phone not work for texting while on a call?
Best Script: If you want more data, I can add for you. It's going to be $5. And that is what I can do. Do you want?
What options do I have to purchase a phone and have it delivered or picked up?
Best Script: No problem. Have a nice day.
The GPS functionality on the Fig phone is not working properly.
Best Script: Can you open your weather app to see if it is refreshing?
What is the status of the phone sent for repair and how much will it cost to ship it back?
Best Script: So you said it's not a box? Excuse me? With a... Okay, so it's like above a mailer. Okay, let me check, all right? Give me one second, please.
Customer is inquiring about the features and options available for the Fig Core phone they purchased.
Best Script: You can take the texting off.
Why is my phone using a large amount of data after an update?
Best Script: Okay, so can you go to settings in the phone?
The customer's phone is not working with their carrier due to IMEI issues.
Best Script: It's going to be 3-5-6. 0-8-0. 0-9-8. 0-4-1.
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