Merge Questions Tool
Source Question (will be deleted)
ChangeCustomer expressed a general statement without a specific question.
Select Target Question (will receive all data)
Similar questions (by semantic similarity):
73.6%
Customer is expressing a thought or concern without a specific question.
69.5%
Customer is asking a general question.
64.5%
The customer is expressing confusion or frustration without a specific issue.
62.9%
Customer is inquiring about a general topic.
60.4%
General inquiry with no specific issue presented
59.4%
Customer initiated the call but no specific issue was mentioned.
59.3%
Customer is seeking general information.
57.3%
The customer is discussing various topics without a clear problem or inquiry.
55.6%
Customer is expressing confusion or seeking clarification.
53.3%
Customer expressed gratitude
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