Moderation - Admin

The customer is experiencing glitches with their phone and has not received recent software updates.

💻 Apps & Software Software Updates 2x asked 1 variants 8 scripts 95434223_recording-3680231061.txt

Edit Merge

What should I do if I'm having problems sending text messages and installing a new app?

💬 Messaging SMS Text Messages 10x asked 8 variants 45 scripts ad9aedc5_recording-3684468923.txt

Edit Merge

Customer is seeking assistance or information

❓ General Inquiry Other 2x asked 1 variants 0 scripts 7a280ecc_recording-3682564269.txt

Edit Merge

Customer is inquiring about payment for shipping and repairs that were not communicated in advance.

💳 Account & Billing Payment Issues 1x asked 0 variants 10 scripts 0c04e431_recording-3683055140.txt

Edit Merge

The phone displays 'no command' when turned on

📱 Device Issues Power & Boot 2x asked 1 variants 6 scripts 74a8e12f_recording-3680262847.txt

Edit Merge

Customer forgot the code to unlock their phone and needs assistance to regain access.

📱 Device Issues Account & Billing 5x asked 4 variants 12 scripts 46e8a8ed_recording-3680749644.txt

Edit Merge

When will the Android update be released?

💻 Apps & Software Software Updates 1x asked 0 variants 1 scripts 6a91e06b_recording-3682198130.txt

Edit Merge

Does the Flapper Store do repairs?

🏪 Store & Service Device Repair 2x asked 1 variants 4 scripts 8389562f_recording-3680271793.txt

Edit Merge

The customer is unable to reinstall the Waze app after accidentally uninstalling it and is experiencing issues with Android Auto.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts a906eb28_recording-3685697542.txt

Edit Merge

Why is my phone service disconnected despite making a payment?

📱 Device Issues Power & Boot 1x asked 0 variants 3 scripts aeb0881a_recording-3681583763.txt

Edit Merge

The phone keeps shutting off randomly and flashing the FIG logo.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 0dcd5722_recording-3685058613.txt

Edit Merge

How can I get rid of unread text message notifications when there are no unread messages?

💬 Messaging SMS Text Messages 1x asked 0 variants 8 scripts 3f749ef0_recording-3681556292.txt

Edit Merge

The customer is experiencing a black screen issue and is unable to install an uploader for their car's screen.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts 534259d1_recording-3683480544.txt

Edit Merge

Why is my phone camera not functioning and showing a connection error?

📱 Device Issues Camera 1x asked 0 variants 8 scripts bffb6edf_recording-3684324105.txt

Edit Merge

When will the system update that allows re-downloading Waves be available?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 016e51fa_recording-3680277969.txt

Edit Merge

How to add a widget to the home screen on the app?

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 32e04ba2_recording-3683786801.txt

Edit Merge

Will the update fix the issue with Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts d4373f37_recording-3686704531.txt

Edit Merge

Why am I unable to receive picture texts and contact cards?

💬 Messaging MMS & Media Messages 6x asked 0 variants 0 scripts 700d005d_recording-3682727379.txt

Edit Merge

The customer is inquiring about issues with data protection and file unlocking after a software update.

💻 Apps & Software Software Updates 2x asked 1 variants 6 scripts ccd04b95_recording-3680222253.txt

Edit Merge

Why are the weather app and GPS not updating properly on my phone?

🌐 Data & Internet No Data Connection 8x asked 7 variants 40 scripts 5849ad4d_recording-3681568339 (1).txt

Edit Merge

Content Moderation

Pending Questions (1618)