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ChangeCustomer is inquiring about payment for shipping and repairs that were not communicated in advance.
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Similar questions (by semantic similarity):
65.9%
Customer is inquiring about a repair process.
65.3%
The customer is inquiring about the status of a device repair that was supposed to be shipped but may have been sent to the wrong address.
64.7%
The customer is inquiring about a free repair for a phone that broke before the warranty period but is being told they must pay for the repair.
64.6%
The customer wants a refund for a repair that could not be completed and is inquiring about the process.
63.7%
Customer inquiring about the mailing of a repaired phone
63.1%
Customer is inquiring about a charge related to a device repair and the status of their phone.
61.7%
What is the status of my phone repair and shipment?
61.5%
What is the status of my repaired phone that was supposed to be shipped?
61.5%
The customer is requesting a final invoice for multiple phone repairs and inquiring about the shipment status of their phones.
61.1%
The customer is inquiring about the status of their phone repair and expressing frustration over delays in service.
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