Moderation - Admin

Is it possible to transfer data from a loaner phone to a repaired phone?

🏪 Store & Service Device Repair 2x asked 1 variants 4 scripts bd32d653_recording-3680200462.txt

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What should I do if my messaging app and calculator are not working after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 2 scripts 96315efc_recording-3681005673.txt

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What model phone should I be looking at that has Android Auto and Weave?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 4d96b7a0_recording-3681595209.txt

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How do I reset my device after entering an unlock code?

📱 Device Issues Screen & Display 1x asked 0 variants 3 scripts fb019769_recording-3686508047.txt

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How can I get a replacement battery for my F-52 phone?

📱 Device Issues Battery & Charging 6x asked 5 variants 41 scripts 23bb2e06_recording-3681658662.txt

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Are hard cases available for a specific phone model?

🏪 Store & Service Product Information 1x asked 0 variants 0 scripts 4e0e832a_recording-3681673284.txt

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Why are my text messages being sent twice and how do I fix my music app error?

💻 Apps & Software Settings Issues 2x asked 1 variants 5 scripts ebf09584_recording-3685986354.txt

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How do I properly install the SIM card in my phone?

📱 Device Issues Buttons & Controls 3x asked 2 variants 6 scripts c37a3fc3_recording-3680244723.txt

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What is the timeline for fixing issues with my phone after an Android Auto update?

💻 Apps & Software Software Updates 2x asked 1 variants 7 scripts f3d52097_recording-3685969992.txt

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How do I resolve data consumption and MMS issues after a software update?

💻 Apps & Software Software Updates 2x asked 1 variants 16 scripts c7a73b83_recording-3684085455.txt

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What should I do about missing apps after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 7bea71e4_recording-3683896966.txt

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What should I do about my phone that needs a motherboard replacement and I don't have a loaner phone?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 64eaf606_recording-3684066722.txt

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What can I do if my new phone dies while charging and I need a replacement or loaner phone?

📱 Device Issues Battery & Charging 3x asked 2 variants 16 scripts fd027c18_recording-3682361210.txt

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The customer is experiencing an issue where text messages are being sent twice.

💬 Messaging SMS Text Messages 2x asked 0 variants 0 scripts 6d3ff40e_recording-3681514963.txt

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Where can I bring my phone for repair if I am locked out due to a forgotten password?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts aa18ab32_recording-3685062809.txt

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The customer is inquiring about issues with text and notifications not working due to a known problem in their area.

💬 Messaging SMS Text Messages 1x asked 0 variants 9 scripts 9e790cf8_recording-3684440649.txt

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What should I do if my phone is not charging properly after a repair?

📱 Device Issues Battery & Charging 8x asked 7 variants 56 scripts ba3ad104_recording-3685693740.txt

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How do I get a transfer code for my phone account?

💳 Account & Billing Account Access 1x asked 0 variants 3 scripts 758a5c9e_recording-3680263544.txt

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What should I do if I did not receive the Android Oreo update on my phone?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 28604f55_recording-3683872366.txt

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The customer is experiencing issues with multimedia messaging not consistently working on their new phone.

💬 Messaging MMS & Media Messages 5x asked 4 variants 25 scripts 3ef6fe13_recording-3680277234.txt

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Pending Questions (1618)