Moderation - Admin

What kind of loaner phone can I have while my charger phone is being repaired?

📱 Device Issues Battery & Charging 1x asked 0 variants 11 scripts 0f8bbd8f_recording-3647719208.txt

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Is it possible to whitelist contacts for texting, and what issues are currently affecting this function?

💬 Messaging Messaging Apps 1x asked 0 variants 10 scripts 5ab1c836_recording-3642157281.txt

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The customer is experiencing a screen issue where the screen goes blank intermittently and wants to know if it can be fixed before the holiday.

📱 Device Issues Screen & Display 1x asked 0 variants 5 scripts 4a446e57_recording-3621543803.txt

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The customer is experiencing glitches with their phone, including issues with video playback and settings related to Android Auto.

💻 Apps & Software Settings Issues 1x asked 0 variants 12 scripts 29f47668_recording-3640682381.txt

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The customer is experiencing network connectivity issues with their Fig Phone and is inquiring about repair options.

📱 Device Issues Power & Boot 1x asked 0 variants 4 scripts ba6de777_recording-3649697703.txt

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How can I reach the Williamsburg Store regarding my phone repair?

🏪 Store & Service Device Repair 1x asked 0 variants 1 scripts 7f29a59d_recording-3637834436.txt

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What is the process and cost for repairing a broken phone hinge?

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts 14724fa8_recording-3617370959.txt

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Can I give my friend my card number to pay for the phone repair?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 2f7bc682_recording-3642603220.txt

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The customer is experiencing persistent service issues with their phone, including no service and inability to send text messages.

📱 Device Issues No Data Connection 1x asked 0 variants 7 scripts 6643fe56_recording-3634031229.txt

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Customer wants to check the status of their phone order.

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts fb7292a8_recording-3646081348.txt

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The T9 feature on the phone is not working and needs troubleshooting.

💻 Apps & Software Settings Issues 1x asked 0 variants 9 scripts 4fb3651d_recording-3645475087.txt

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How do I return a brand new phone that I received?

🏪 Store & Service Device Repair 1x asked 0 variants 5 scripts 0923abba_recording-3634588716.txt

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How can I remove a persistent notification about a charging connected device via USB?

📱 Device Issues Notifications 1x asked 0 variants 7 scripts a8fa41ef_recording-3639671966.txt

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The customer is experiencing issues with the Waze app on their Fig Mini 2 and is requesting a refund.

📱 Device Issues Apps & Software 1x asked 0 variants 8 scripts 131e1f81_recording-3621546318.txt

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The phone keeps crashing and displaying error messages.

📱 Device Issues Software Updates 1x asked 0 variants 4 scripts 801125b3_recording-3635447609.txt

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When will new models of the Fig Flip phone be available and what are the specifications?

❓ General Inquiry Product Information 1x asked 0 variants 4 scripts c0cf0f7d_recording-3647461445.txt

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How long is the battery supposed to last and why is it draining quickly?

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts adb07ef3_recording-3648530531.txt

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The customer is experiencing an issue where the screen becomes unresponsive during calls.

📞 Calls & Voice Call Quality 1x asked 0 variants 2 scripts 344602d3_recording-3648299559.txt

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The customer's son's phone screen is not working after less than a month of use, and they want to know how to get it repaired or replaced under warranty.

📱 Device Issues Screen & Display 1x asked 0 variants 5 scripts b762b12e_recording-3646091984.txt

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Is it possible for me to keep the FIG replacement phone?

📱 Device Issues Physical Damage 1x asked 0 variants 1 scripts 6a455cb4_recording-3640604368.txt

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Pending Questions (1608)