Moderation - Admin

What should I do if messages are not coming in and Waze is not working on my Fig phone?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts ceef3f16_recording-3685776866.txt

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What can I do if texting issues persist despite previous assurances?

💬 Messaging SMS Text Messages 1x asked 0 variants 4 scripts 7998cef7_recording-3683528352.txt

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How can I help a friend who is locked out of their phone and having trouble with the reset code?

📱 Device Issues Account Access 1x asked 0 variants 4 scripts d662593a_recording-3682889670.txt

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The customer's messaging and notification features are not working.

💬 Messaging Messaging Apps 1x asked 0 variants 5 scripts 75fc5570_recording-3681086471.txt

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Are there any updates on the messaging app and Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 7 scripts 70bb35bd_recording-3686628207.txt

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Why am I having trouble downloading an update for the messaging app and how can I manage data usage?

💻 Apps & Software Software Updates 2x asked 1 variants 8 scripts 1e0de675_recording-3682488875 (1).txt

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How can I send my phone for repair if it's not charging?

📱 Device Issues Battery & Charging 2x asked 0 variants 0 scripts 161484cb_recording-3681142663.txt

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Is the repair for my device covered under warranty and how much will it cost?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 6b128e71_recording-3680846440.txt

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What should I do if I'm experiencing an issue with the Waze app after a software update?

💻 Apps & Software Software Updates 6x asked 5 variants 28 scripts ac291e3a_recording-3680821436.txt

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How can I fix message delivery issues and Do Not Disturb settings after a recent update?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts e7b5f68e_recording-3685074226.txt

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The customer is concerned about a bulging battery and its impact on the phone's functionality.

📱 Device Issues Battery & Charging 1x asked 0 variants 7 scripts 11ed84f2_recording-3680855664.txt

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What can I do about my battery dying unexpectedly and the glitch in the battery percentage display?

📱 Device Issues Battery & Charging 2x asked 1 variants 11 scripts 4f241c0b_recording-3682177065.txt

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The phone randomly loses service and requires a reset to regain connectivity.

📱 Device Issues Power & Boot 2x asked 0 variants 0 scripts a31d97b5_recording-3680201569.txt

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The customer is experiencing issues with Android Auto after an update and has a cracked phone hinge.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts b5ab5ee4_recording-3682811668.txt

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How do I resolve video playback issues after a software update?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts 0c2add51_recording-3687914293.txt

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How do I fix slow performance and message delivery issues in the Fig Messenger app?

💻 Apps & Software Settings Issues 2x asked 1 variants 9 scripts d047a8f8_recording-3688530555.txt

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The customer is experiencing issues with their phone shutting off every time they put it down.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 8c1f0d06_recording-3687839249.txt

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How do I fix data connectivity issues affecting call recording and music playback?

🌐 Data & Internet No Data Connection 1x asked 0 variants 4 scripts fec949a0_recording-3687895243.txt

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How do I send my phone in for repair if the earpiece is not working?

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts 5e6786de_recording-3688443631.txt

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Customer inquired about adding data to their plan due to being out of data.

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts cb474a7d_recording-3688460551.txt

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