Moderation - Admin

The customer is experiencing issues with a messaging app after an update and is unable to download a new update.

💻 Apps & Software Messaging Apps 20x asked 19 variants 96 scripts d3333f2f_recording-3667645337.txt

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How can I resolve issues connecting my phone to Android Auto in my car?

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 38fd3457_recording-3674459239.txt

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How to set a recovery phone number without the screen blanking out?

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts c7e15466_recording-3655464546.txt

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The customer is experiencing issues with the Waze app not connecting to GPS and not inputting addresses correctly.

🌐 Data & Internet WiFi Issues 4x asked 3 variants 30 scripts f70a29f7_recording-3652051153.txt

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The customer is experiencing persistent notification issues in the SMS app after a recent update.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts cfc03ef1_recording-3667562906.txt

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The customer sent their phone for repair due to GPS issues, but it was returned still not functioning properly.

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts ebd53842_recording-3674458004.txt

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Customer is inquiring about the status of two phones sent in for repair.

🏪 Store & Service Device Repair 2x asked 0 variants 0 scripts 5e059a61_recording-3675216249.txt

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The phone keeps dropping calls and is not connecting to the network properly after a repair.

📱 Device Issues Calls & Voice 1x asked 0 variants 6 scripts bcc23a14_recording-3659299659.txt

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The customer is experiencing fast battery drain and is not receiving software updates.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts ce357ac2_recording-3673203166.txt

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The customer is having trouble with location services and the weather app not refreshing.

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts 78eebafe_recording-3663969579.txt

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The customer's wave feature is not working on their new phone.

📱 Device Issues Apps & Software 1x asked 0 variants 7 scripts ebb9f3d9_recording-3671078125.txt

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The customer is experiencing issues with group messaging where some recipients are not receiving messages.

💬 Messaging Group Messages 3x asked 0 variants 0 scripts a23235c4_recording-3668737499.txt

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The customer is unable to send and receive picture text messages and is missing previous messages.

💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts a4a804e1_recording-3669683040.txt

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The phone is blacking out and requires a battery reset to turn on.

📱 Device Issues Power & Boot 1x asked 0 variants 4 scripts 9caa023a_recording-3668792118.txt

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Customer is having trouble porting a phone number to the Fig service plan due to issues with the transfer pin.

💳 Account & Billing Plan Changes 1x asked 0 variants 0 scripts 12aebfb4_recording-3671227339.txt

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Why are some text messages not coming through?

💬 Messaging SMS Text Messages 3x asked 0 variants 0 scripts f28e145d_recording-3666826604.txt

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The customer is experiencing issues with receiving multimedia messages on their Fig Kors phone.

💬 Messaging MMS & Media Messages 2x asked 1 variants 11 scripts 0f942c0b_recording-3664289799.txt

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Why are there options for apps like Google Play Store and WhatsApp on my phone if I can't access them?

💻 Apps & Software Settings Issues 1x asked 0 variants 12 scripts 12451d24_recording-3674522055.txt

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The customer is experiencing issues with the microphone and speaker on their phone.

📱 Device Issues Audio & Sound 2x asked 0 variants 0 scripts 30be5943_recording-3666820671.txt

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The customer's phone freezes and the keypad buttons do not respond correctly after a software update.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 7bc37c22_recording-3661373609.txt

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