Moderation - Admin

Is there a glitch in the Menachem app on the Fig phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 54c7df2b_recording-3656531638.txt

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Customer is seeking a free repair for a phone that has broken multiple times and is asking about warranty options.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts fb7a4f24_recording-3660081140.txt

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The customer is experiencing issues with phantom message notifications and problems with the music player and tag editor.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3cff8d5a_recording-3660426671.txt

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How can I return a case I received by mistake and order the correct color?

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts c23d50ed_recording-3662975666.txt

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The customer is experiencing issues with their account due to insufficient funds and is seeking assistance with payment and notifications.

💳 Account & Billing Payment Issues 1x asked 0 variants 11 scripts 993cf9a8_recording-3674464289.txt

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The customer is experiencing issues with group messages not being received and believes data is being used unnecessarily.

💬 Messaging Group Messages 1x asked 0 variants 5 scripts 86684898_recording-3679010593.txt

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The customer is having issues with reminders not displaying correctly and cannot open a song received via Bluetooth.

💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 1c6cbf43_recording-3674525720.txt

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The customer is experiencing issues with an app not reappearing after a system update and is inquiring about data requirements for redownloading the app.

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 28669007_recording-3675005225.txt

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The customer is unable to download MMS and connect to WiFi, and suspects the phone may be defective.

📱 Device Issues Apps & Software 1x asked 0 variants 16 scripts 1ab647e4_recording-3674466266.txt

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Can I return an item and get free shipping for the return?

💳 Account & Billing Payment Issues 1x asked 0 variants 5 scripts 4e78ece9_recording-3664966685.txt

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Why does my phone say offline and how can I check my data usage?

🌐 Data & Internet No Data Connection 1x asked 0 variants 3 scripts 15f4745e_recording-3659808403.txt

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Customer is experiencing issues with picture texts after a software update.

💻 Apps & Software Software Updates 1x asked 0 variants 1 scripts 765840d8_recording-3652792947.txt

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How long will it take to repair a phone that was sent back for charging issues?

🏪 Store & Service Device Repair 1x asked 0 variants 4 scripts 76025442_recording-3678498479.txt

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The earpiece on the device is producing static and is not functioning properly.

📱 Device Issues Audio & Sound 1x asked 0 variants 4 scripts 61399771_recording-3673100107.txt

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Customer inquiring about the status of a phone repair that has not been updated for over a month.

🏪 Store & Service Device Repair 4x asked 3 variants 23 scripts 8d880144_recording-3677298788.txt

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The customer is unable to reply to messages on the InVidi application due to a problem.

💬 Messaging Messaging Apps 1x asked 0 variants 3 scripts 7c2ad42d_recording-3666846899.txt

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Why are picture texts not coming through on the FIX phone?

💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts c6ff3733_recording-3652156392.txt

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The customer is experiencing issues with the phone shutting down unexpectedly, possibly related to the battery.

📱 Device Issues Battery & Charging 4x asked 3 variants 23 scripts e65d33c6_recording-3661595394.txt

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The camera on the phone is not responding and needs repair.

📱 Device Issues Camera 1x asked 0 variants 3 scripts 86c9c65d_recording-3680230192.txt

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What happened to the update for the messaging issue?

💻 Apps & Software Software Updates 2x asked 1 variants 7 scripts a95e748c_recording-3668822267.txt

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Pending Questions (1618)