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Pending Questions (1618)
Customer is seeking a free repair for a phone that has broken multiple times and is asking about warranty options.
The customer is experiencing issues with phantom message notifications and problems with the music player and tag editor.
The customer is experiencing issues with their account due to insufficient funds and is seeking assistance with payment and notifications.
The customer is experiencing issues with group messages not being received and believes data is being used unnecessarily.
The customer is having issues with reminders not displaying correctly and cannot open a song received via Bluetooth.
The customer is experiencing issues with an app not reappearing after a system update and is inquiring about data requirements for redownloading the app.
The customer is unable to download MMS and connect to WiFi, and suspects the phone may be defective.
Customer inquiring about the status of a phone repair that has not been updated for over a month.
The customer is experiencing issues with the phone shutting down unexpectedly, possibly related to the battery.