Moderation - Admin

Customer did not receive additional data after payment

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts 5cd5c001_recording-3651664038.txt

Edit Merge

The customer is experiencing unclear audio during calls and a malfunctioning screen that goes black during use.

📱 Device Issues Audio & Sound 2x asked 1 variants 8 scripts 524bdd56_recording-3660038000.txt

Edit Merge

Customer is unable to reply to an email regarding a scheduled call with a sales representative.

💳 Account & Billing Account Access 1x asked 0 variants 3 scripts 038105bd_recording-3665446393.txt

Edit Merge

The customer is experiencing issues with not receiving text messages and apps closing unexpectedly after a recent phone update.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 77511ab2_recording-3651715288.txt

Edit Merge

How can I re-download the Wave app after it was deleted?

💻 Apps & Software Software Updates 1x asked 0 variants 5 scripts 5562355a_recording-3680277969.txt

Edit Merge

Customer is inquiring about the return process for a broken phone and has not received the return email.

🏪 Store & Service Device Repair 1x asked 0 variants 3 scripts 6c0b95b6_recording-3668254043.txt

Edit Merge

What are the differences between the Fig Core, Fig Mini, and Fig 2 phones?

❓ General Inquiry Product Information 3x asked 2 variants 24 scripts 7808c913_recording-3670386936.txt

Edit Merge

Customer inquired about ordering a replacement battery due to battery issues.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts c3cbe2ea_recording-3678969853.txt

Edit Merge

Is there a phone available with Android Auto that works in the U.K.?

❓ General Inquiry Product Information 1x asked 0 variants 6 scripts b89e36c8_recording-3671154724.txt

Edit Merge

The customer is experiencing issues with not receiving messages and is inquiring about a potential refund if the issue persists.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 6f8ee882_recording-3670224082.txt

Edit Merge

How can I disable texting on my phone without bringing it in?

💬 Messaging Messaging Apps 1x asked 0 variants 6 scripts 7e8cd347_recording-3659282544.txt

Edit Merge

Customer wants to check their billing cycle and payment options.

💳 Account & Billing Bill Questions 1x asked 0 variants 3 scripts 23290469_recording-3675746339.txt

Edit Merge

How to grant default SMS app permission for full functionality?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 1965ea12_recording-3676931448.txt

Edit Merge

How can I restore my messaging app to work properly after a system update?

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts b34ec037_recording-3661334442.txt

Edit Merge

Customer needs to make a payment to renew their phone plan

💳 Account & Billing Payment Issues 1x asked 0 variants 2 scripts a8931a2d_recording-3669658199.txt

Edit Merge

The customer is concerned about losing important information after the notes app unexpectedly uninstalled itself.

💻 Apps & Software App Crashes 1x asked 0 variants 7 scripts c5aa7d1d_recording-3677327153.txt

Edit Merge

Customer is not receiving text messages from their wife.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts d9fe0c29_recording-3665334254.txt

Edit Merge

The camera app keeps crashing after a few seconds of use.

📱 Device Issues Camera 1x asked 0 variants 7 scripts a3187d6c_recording-3669396019.txt

Edit Merge

The phone shuts off and restarts intermittently, and the vibrator does not work.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 608d4b45_recording-3662352758.txt

Edit Merge

Can I purchase a phone over the phone for someone to pick up in-store?

🏪 Store & Service Order Pickup 1x asked 0 variants 6 scripts 9fbfea13_recording-3664066693.txt

Edit Merge

Content Moderation

Pending Questions (1618)