Moderation - Admin

Do the phones support Wi-Fi calling and what are the differences between the Fig Flip 2 and Flip 2 Pro?

❓ General Inquiry Product Information 1x asked 0 variants 6 scripts 09ab1f30_recording-3677968686.txt

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Why does my phone keep stopping charging?

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts 3688790f_recording-3669229045.txt

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Is it worth it to send my phone by post for a software flash and how much will it cost?

📱 Device Issues Software Updates 1x asked 0 variants 5 scripts 0d097f5d_recording-3675113544.txt

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The customer is experiencing issues receiving multimedia messages and is inquiring about updates and potential refunds.

💬 Messaging MMS & Media Messages 1x asked 0 variants 7 scripts b072d51e_recording-3679023271.txt

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Is there an issue with the recent update causing MMS to not work and making the phone slower?

💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts 0adaa8fd_recording-3653005968.txt

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The customer is experiencing issues with missing messages and delayed message delivery after a phone update.

💬 Messaging MMS & Media Messages 4x asked 3 variants 32 scripts e8de9acb_recording-3660461827.txt

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The customer is experiencing issues with the weather app not providing accurate information and is unsure about their data usage.

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 2c53ea96_recording-3671114828.txt

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The customer is missing messages and sending double messages.

💬 Messaging SMS Text Messages 1x asked 0 variants 18 scripts 4e060b70_recording-3672335753.txt

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Customer is unable to transfer their iPhone to a new Fig Phone and needs assistance with obtaining an IMEI for activation.

📱 Device Issues Account Access 1x asked 0 variants 4 scripts 83737008_recording-3676984750.txt

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The phone shuts off randomly when adding contacts.

📱 Device Issues Power & Boot 1x asked 0 variants 2 scripts d2f308dd_recording-3651723035.txt

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The phone does not vibrate when receiving calls or messages.

📱 Device Issues Audio & Sound 1x asked 0 variants 5 scripts 6dba17d4_recording-3678915115.txt

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The customer is experiencing issues with texting and group chat after downloading Android Auto.

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts d3e3ddcd_recording-3679046221.txt

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Why are my MMS messages not working after the recent update?

💬 Messaging MMS & Media Messages 1x asked 0 variants 0 scripts f6783375_recording-3652922679.txt

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What is the warranty policy for the phone and how can I order it online?

🏪 Store & Service Order Pickup 1x asked 0 variants 9 scripts b6cbaeb3_recording-3656043281.txt

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Customer wants to confirm the processing of a return and refund for a product.

💳 Account & Billing Payment Issues 1x asked 0 variants 3 scripts a88ef8dc_recording-3672283152.txt

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How can I recover my phone password?

💳 Account & Billing Account Access 2x asked 0 variants 0 scripts bacfe513_recording-3662463188.txt

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How can I transfer my U.S. number to an Israeli number while using a new SIM card?

💬 Messaging Messaging Apps 1x asked 0 variants 6 scripts f6197d5c_recording-3672381004.txt

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Customer inquires about store closing time and the possibility of completing a transaction before closing.

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts 22d4b6e3_recording-3654595695.txt

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The customer is having trouble connecting their Beat MT-3 player to their Windows computer using the Beatbox app.

💻 Apps & Software Settings Issues 1x asked 0 variants 3 scripts 1d68ea91_recording-3661278888.txt

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The customer's phone is frozen and displaying an error about storage usage, preventing them from texting and making calls.

📱 Device Issues Power & Boot 1x asked 0 variants 2 scripts a5906667_recording-3679052683.txt

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Pending Questions (1618)