Content Moderation
Rejected Questions (213)
The phone shuts off randomly when adding contacts.
Best Script: First of all, we have to go to contacts. Once in contacts, on the top right of the screen you will see the three bars. Go on those three bars. Now exp...
How can I recover my phone password?
Best Script: You want to write down this code. A is an apple. B is in boy. Zero. A is an apple. B for boy. It's lowercase. A, B, zero, C, C, nine.
Customer is frustrated with the difficulty in reaching customer service and the inability to leave a message due to full mailboxes.
Customer did not receive additional data after payment
Best Script: I see the credit card being charged and I didn't get the data. I'm going to go ahead. I'm going to redo it right now. Bear with me on the phone until ...
Customer is not receiving text messages from their wife.
Best Script: Okay, I can help you with that. Do you have the phone in your hands right now? Yes. Okay, go to settings, please. Okay. Once in settings, go to apps a...
What happened to the update for the messaging issue?
Best Script: Okay. And have you tried clearing the storage and cache of your message? You go to settings, then apps notifications, then Message, and then storage a...
Can the Fig phone send and receive videos?
Best Script: No problem, all right, have a great day.
Customer wants to renew service and confirm payment details
Best Script: So yes, actually, he did it already, okay? So that's nothing else to do.
Customer inquiring about mp3 player models and features
Best Script: Our hours of operation for the Borough Park Store are Sunday to Thursday from 10 a.m. to 6 p.m. and Fridays from 10 a.m. to 1 p.m. The hours for our W...
The phone keeps shutting down and restarting randomly.
Best Script: Send me an email to info at fakekosher.com with your name, your phone number, and your address, and a brief explanation of what happened, and I will s...
How to reset the phone to factory settings?
Best Script: Okay, after you put the code, you will find two options. One of these options will be QA and then QC, okay? You have to press where it says QC. Once y...
How does the IMEI work for accessing Verizon service?
Best Script: Please allow me three to five minutes. I will make one for you. I'm going to put you in a brief hold, okay?
How can I update my credit card information?
Best Script: No problem. Have a great day. Take care. Bye-bye.
Why am I sending duplicate text messages?
Best Script: No, I don't think it's a problem with your phone, okay?
How to remove text messaging from the phone
Best Script: 4-9-4-9-4-7-7-2. Okay, remove message. Yeah, and that's it. That's it, done.
When will the new battery shipment arrive?
Best Script: I would suggest actually emailing it to info at bigkosher.com.
Why are some text messages not coming through?
Best Script: So, what we can do is we can go into Settings of the phone. Okay. Apps and Notifications. Yes, I'm in there. And then See All Apps. Okay. Top right co...