Moderation - Admin

What is the status of my online order and when can I pick it up?

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts fc4a0b22_recording-3658125070.txt

Edit Merge

Questions about the compatibility and features of specific phones

❓ General Inquiry Product Information 1x asked 0 variants 9 scripts 3b629d46_recording-3677348175.txt

Edit Merge

The customer is experiencing issues with not receiving text messages and has additional concerns about the phone's notification settings.

💬 Messaging SMS Text Messages 2x asked 1 variants 7 scripts be14a522_recording-3663842044.txt

Edit Merge

Customer is experiencing message blocking issues when trying to send texts.

💬 Messaging Messaging Apps 1x asked 0 variants 1 scripts eadf34d8_recording-3664132266.txt

Edit Merge

Can I receive verification messages if I turn off the messaging app on my Fig Phone?

💬 Messaging Messaging Apps 1x asked 0 variants 9 scripts 46f2fef5_recording-3680240149.txt

Edit Merge

How to remove different languages from the calendar on a Fig Mini phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 5de3989a_recording-3676684863.txt

Edit Merge

The customer is having trouble receiving text messages unless the messaging app is open.

💬 Messaging SMS Text Messages 1x asked 0 variants 8 scripts 9d4767d4_recording-3660570181.txt

Edit Merge

What is the warranty policy for a repaired phone?

🏪 Store & Service Device Repair 3x asked 2 variants 11 scripts 5d3bd61e_recording-3669751699.txt

Edit Merge

The weather app is not updating to the current location despite location services being enabled.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts 9392687a_recording-3677056231.txt

Edit Merge

The customer is experiencing issues with sending and receiving text messages, requiring frequent restarts of the phone.

💬 Messaging SMS Text Messages 8x asked 7 variants 55 scripts a198eec2_recording-3678263931.txt

Edit Merge

What is the status of my device repair and when can I pick it up?

🏪 Store & Service Order Pickup 1x asked 0 variants 5 scripts 1adaaf23_recording-3661876416.txt

Edit Merge

The customer is experiencing issues with receiving text messages intermittently and is asking for a setting adjustment.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts be6c0e2e_recording-3669648050.txt

Edit Merge

The customer is experiencing issues with deleting music, weather updates, zooming into pictures, and receiving false voicemail notifications on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 6 scripts dc2b836f_recording-3678572612.txt

Edit Merge

The customer is experiencing ongoing issues with the camera performance on their device after a repair.

📱 Device Issues Camera 1x asked 0 variants 4 scripts 9c762882_recording-3677126080.txt

Edit Merge

What can I do about my phone that fell and broke, and does the warranty cover it?

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts f5cef5fa_recording-3651672290.txt

Edit Merge

Why are my text messages appearing in different threads with some contacts?

💬 Messaging Messaging Apps 1x asked 0 variants 10 scripts 880002ad_recording-3666790818.txt

Edit Merge

What if I don't get my messages? Like, some of them come through and some don't.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 5dd9a32f_recording-3663218173.txt

Edit Merge

The customer is experiencing a burning smell when charging their iPhone.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts f56702db_recording-3677785177.txt

Edit Merge

Customer inquired about the status of a replacement phone that was supposed to be delivered.

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts 384dc283_recording-3656979371.txt

Edit Merge

Why do text messages stop coming in frequently?

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts c93ba30f_recording-3661494399.txt

Edit Merge

Content Moderation

Pending Questions (1616)