Moderation - Admin

How can I remove Android Auto from my phone and fix the data usage issue?

💻 Apps & Software Software Updates 1x asked 0 variants 7 scripts 6fd37b66_recording-3678982074.txt

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The customer is experiencing glitches with message opening and slow dialing on their phone.

💻 Apps & Software Messaging Apps 1x asked 0 variants 0 scripts 927e5332_recording-3652924285.txt

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The customer is experiencing issues with a broken screen and is inquiring about repair options and costs.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts b87f75bf_recording-3679355819.txt

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The customer is not receiving system updates on their phone.

💻 Apps & Software Software Updates 2x asked 1 variants 4 scripts 24ba97e6_recording-3674526403.txt

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Can I order an in-the-wall battery charger online?

🏪 Store & Service Order Pickup 1x asked 0 variants 3 scripts e95fa30c_recording-3652299313.txt

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The customer is unable to make outgoing calls using an Israeli SIM card.

📞 Calls & Voice Can't Make Calls 2x asked 0 variants 0 scripts 8e8a0223_recording-3672040352.txt

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The customer is experiencing a bug where their phone shows a new message notification despite having no new messages.

💻 Apps & Software Messaging Apps 1x asked 0 variants 6 scripts ff2e9dc8_recording-3678481601.txt

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The customer is experiencing issues with phone updates and is inquiring about the availability of better batteries.

💻 Apps & Software Software Updates 1x asked 0 variants 6 scripts 1c3eca22_recording-3679325795.txt

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The customer needs to know about charging port and camera repairs for their phones.

🏪 Store & Service Device Repair 1x asked 0 variants 9 scripts 658a245a_recording-3667593544.txt

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The customer is inquiring about not receiving additional data after a previous request.

🌐 Data & Internet No Data Connection 1x asked 0 variants 0 scripts 021e285c_recording-3674525748.txt

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Is there a way to have a plan without texting capabilities?

💳 Account & Billing Plan Changes 1x asked 0 variants 5 scripts f652f1d5_recording-3662990955.txt

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The customer is inquiring about a broken belt clip for their phone case.

📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts b04b59d4_recording-3676847375.txt

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The phone is not reading the SIM card anymore despite it working in another phone.

📱 Device Issues SIM Card Issues 1x asked 0 variants 0 scripts d73d29d6_recording-3662095407.txt

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The customer is unable to download group messages and regular messages on their phone.

💬 Messaging Group Messages 1x asked 0 variants 2 scripts a145ee92_recording-3678943672.txt

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What apps come pre-installed on the phone and are there options for navigation apps?

💻 Apps & Software Messaging Apps 1x asked 0 variants 7 scripts b24927d8_recording-3660747040.txt

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Customer wants to cancel their service due to switching to a new service provider.

💳 Account & Billing Plan Changes 1x asked 0 variants 1 scripts 793d1575_recording-3678906992.txt

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What should I do with a phone that snapped in half?

📱 Device Issues Physical Damage 1x asked 0 variants 6 scripts f4c1a7cd_recording-3672479481.txt

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When will the phone have a working hotspot option?

🌐 Data & Internet Hotspot 1x asked 0 variants 3 scripts ab1fbc7c_recording-3662025028.txt

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Can I forward calls and text messages between my Fig Phone and iPhone?

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 5 scripts 3214e4db_recording-3651667932.txt

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The music player app is crashing and the customer is unable to reset it.

💻 Apps & Software App Crashes 1x asked 0 variants 11 scripts a6da06df_recording-3665658151.txt

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Pending Questions (1610)