Content Moderation
Rejected Questions (213)
Why is my phone unable to send text messages?
Best Script: Okay, let's check. You have the Fig service, is that correct? I have a Fig. I understand. What phone service do you have? Service? The one, I bought i...
Customer is frequently missing text messages on their phones.
Best Script: Okay, I can definitely help you with that. So, you need to go to settings on your phone, please. Once in settings, go to app notifications. Once in ap...
Can I add a case to my phone order?
Best Script: I think I'll take the design. And it's $50? Right. Okay, can I give you a card? No, that's alright. We're going to send it to you for free, alright?
Where can I get my Fig Phone hinge repaired?
Best Script: What you can do is you can drop the phone off and then you can just come pick it up.
The battery drains quickly after reaching 50% charge.
Best Script: Would you be able to check for me, because we need to know for starting to operate the phone. I mean, it will be great to run some testing. So would y...
How to activate voicemail on a Fig Phone
Best Script: So then you would call T-Mobile to set up the voicemail.
Why am I not receiving picture messages?
Best Script: Take it out and try to put it back. The whole... The whole shell. It's the outside screen and the inside screen.
The phone shuts off unexpectedly when closed too hard.
Best Script: What's happening here is that you're snapping the phone very, very hardly, okay? That is what's happening, the phone is not shutting off. If you notic...
How to reset the password for my account?
Best Script: So the unlock code I have it. Let me know when you're ready. It's going to be the password and you have the input right beneath that id-. So it's goin...
Voice commands for Android Auto are not working
Best Script: So, I'm going to write that down. I'm going to send it over to the devs, okay?
Why is my phone using more data than normal?
Best Script: I'll take a look at it right now.
Customer needs to refill their data plan
Best Script: Yes. Alright, you're all set. I have to reset my phone?
The messaging app is slow to display sent texts.
Best Script: All right, so can you go into your settings? Now I should do it? Yes. Okay, one second, I'm putting you on speaker. Settings, yeah, okay. Apps and Not...
Customer cannot receive multimedia messages after a phone update.
Best Script: Once in settings, go to app updates.
What are the different phone options and their features?
Best Script: Yes, yes, it's under construction still, okay, so yes.
Why does my call get cut off mid-conversation?
Best Script: We should have to take a look at the phone. Where are you located right now?
How to clear storage for the music player app?
Best Script: Okay, thank you. No problem, have a nice day.
Can I order an in-the-wall battery charger online?
Best Script: Then I'll be able to order it then?