Moderation - Admin

How can I get my cracked hinge repaired and what are the costs involved?

🏪 Store & Service Device Repair 1x asked 0 variants 8 scripts e8e0eb21_recording-3633929241.txt

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The customer is inquiring about an update for their devices that are not functioning with Android Auto as advertised.

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts cbe8541a_recording-3635251015.txt

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How to unlock messages after forgetting the whitelisting code?

💬 Messaging Messaging Apps 1x asked 0 variants 3 scripts db4a73d9_recording-3635458342.txt

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Customers are not receiving their text messages and experiencing service interruptions.

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts d00bda21_recording-3649355758.txt

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Why is my daughter unable to send SMS messages?

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts 74997433_recording-3649903560.txt

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The customer is having trouble entering a code on their device due to keyboard issues.

📱 Device Issues Buttons & Controls 1x asked 0 variants 6 scripts b9e7d070_recording-3641677900.txt

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The customer is experiencing issues with the Yiddish T9 predictive text and voice detection on their new phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 3ff09d9e_recording-3621591160.txt

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Can I send in my phone for repair after it was damaged?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts dfcfff47_recording-3641272870.txt

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The customer is inquiring about the status of their repaired phone and is having trouble locating it in the system.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 70da34d4_recording-3648040582.txt

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The customer is not receiving calls when the phone is powered back on after being turned off.

📞 Calls & Voice Can't Receive Calls 1x asked 0 variants 0 scripts 226e1608_recording-3642903285.txt

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Customer inquiring about phone repair and availability of parts at a specific location

🏪 Store & Service Device Repair 2x asked 1 variants 4 scripts dd4de3c7_recording-3644095321.txt

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The phone drops calls frequently, especially when placed down.

📱 Device Issues Call Quality 1x asked 0 variants 0 scripts 4855fdd8_recording-3642895610.txt

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The customer is unable to use T9 typing after a software update.

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 037e028c_recording-3637819513.txt

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How can I transfer my contacts from one phone to another if the screen is not working?

📱 Device Issues Screen & Display 1x asked 0 variants 3 scripts 313930ce_recording-3621992260.txt

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The customer is inquiring about the status of their phone repair and the shipping label for pickup.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts c592aa61_recording-3637871315.txt

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How can I find warranty information and repair services for my phone?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 42f609a0_recording-3621544233.txt

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The customer is frustrated that Android Auto is not working on their new phone and wants to know when it will be fixed.

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts a5a25c67_recording-3621562892.txt

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What should I do about my phone repair when the store is closed and I need my phone?

🏪 Store & Service Device Repair 1x asked 0 variants 5 scripts 751c51f5_recording-3622323352.txt

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Was the phone wiped before being returned?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts 08bed808_recording-3641198538.txt

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The customer is experiencing issues with talk to text not working and the phone not charging properly.

📱 Device Issues Battery & Charging 1x asked 0 variants 2 scripts d27be26e_recording-3649779038.txt

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Pending Questions (1608)