Moderation - Admin

The customer is experiencing a problem with a broken phone that is blinking and has a black screen after a fall.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts c7503b20_recording-3640787634.txt

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The customer is experiencing issues with the voice feature of the navigation app and the alarm clock not functioning properly.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts b257976b_recording-3638978182.txt

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The camera app is not functioning and the screen goes blank intermittently.

📱 Device Issues Camera 1x asked 0 variants 4 scripts d5b778b5_recording-3647058299.txt

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Can I open my device on my own to clean the camera lens?

📱 Device Issues Camera 1x asked 0 variants 1 scripts ee715fca_recording-3621595763.txt

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The keyboard is not consistently appearing on the phone, requiring multiple restarts to function.

💻 Apps & Software Settings Issues 1x asked 0 variants 2 scripts 1468a0cb_recording-3646721556.txt

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The customer is experiencing issues with missed text messages after a recent update and is inquiring about the update's purpose and app installation capabilities.

💻 Apps & Software Software Updates 1x asked 0 variants 0 scripts 413255aa_recording-3644102588.txt

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How does the data refill process work and what happens next month?

💳 Account & Billing Plan Changes 1x asked 0 variants 7 scripts 686a86f7_recording-3647086494.txt

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Customer inquired about weather features on a phone they ordered.

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 6bc0c59f_recording-3617497476.txt

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The customer is inquiring about an order for phone cases and wants to confirm the details.

🏪 Store & Service Order Pickup 1x asked 0 variants 4 scripts 8353ef58_recording-3649542409.txt

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When will the update for Android Auto be available and will there be any other benefits?

💻 Apps & Software Software Updates 1x asked 0 variants 4 scripts f0f2f6b0_recording-3649655863.txt

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The customer is experiencing battery drainage issues and inquires about repair costs and options.

📱 Device Issues Battery & Charging 1x asked 0 variants 7 scripts 88bd4d9c_recording-3637861572.txt

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How to find and access exported contacts on a computer

💻 Apps & Software Settings Issues 1x asked 0 variants 5 scripts 8c714ee7_recording-3647685699.txt

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The customer is unable to view and download videos on their Fig Phone and is inquiring about the functionality of the data cables included with the device.

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts df0be826_recording-3641913860.txt

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The SIM card slot in one of the phones isn't working.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 10ff19a1_recording-3644082827.txt

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The phone fell into water and the screen is not working; is there a way to fix it?

📱 Device Issues Physical Damage 5x asked 4 variants 33 scripts fada783f_recording-3621589334.txt

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Customer inquiring about speaking with a specific manager regarding a phone and potential business opening.

❓ General Inquiry Service Questions 1x asked 0 variants 1 scripts b71562f2_recording-3648431024.txt

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The customer is experiencing battery issues with their phone, which dies at 15%.

📱 Device Issues Battery & Charging 1x asked 0 variants 4 scripts 04dbc882_recording-3639088536.txt

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Can I fix my cracked screen and do I need a new shell?

📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts 71b89332_recording-3641555052.txt

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How to access music files on the Fig Kors phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 0 scripts dbf7d169_recording-3650681848.txt

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The customer is experiencing issues with Google Maps crashing and problems with phone calls and text responses when connected to Android Auto.

💻 Apps & Software App Crashes 1x asked 0 variants 4 scripts 5f81e4ad_recording-3642137924.txt

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Pending Questions (1608)