Moderation - Admin

What is the price and durability of the FIG Core phone compared to other models?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 45c664b2_recording-3636609545.txt

Best Script: Question: What is the price and durability of the FIG Core phone compared to other models? Answer: Script: I understand that you wanted to know more...

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What phone options are available that support only talk and text with a strong battery?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 834815e9_recording-3644149940.txt

Best Script: Question: What phone options are available that support only talk and text with a strong battery? Answer: Script: We appreciate that you wanted to k...

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What is the cheapest phone that has Waze and is it in stock?

❓ General Inquiry Product Information 1x asked 0 variants 8 scripts e73f99a8_recording-3646171867.txt

Best Script: Question: What is the cheapest phone that has Waze and is it in stock? Answer: Script: We appreciate your interest of what we can offer and for that...

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What should I do if my phone is not receiving service in a specific location?

📞 Calls & Voice Can't Receive Calls 1x asked 0 variants 3 scripts 9e744f3d_recording-3641907871.txt

Best Script: Question: What should I do if my phone is not receiving service in a specific location? Answer: Script: We apologize for the inconvenience of not re...

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What can I do if the music player on my phone is not working and shows an error message?

💻 Apps & Software Settings Issues 7x asked 6 variants 34 scripts 2f269fad_recording-3644992377.txt

Best Script: Question: What can I do if the music player on my phone is not working and shows an error message? Answer: Script: We apologize for the inconvenienc...

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What is the cost to repair a broken charging port?

📱 Device Issues Battery & Charging 1x asked 0 variants 6 scripts def6ec05_recording-3635180816.txt

Best Script: Question: What is the cost to repair a broken charging port? Answer: Script: I understand that you need to know the repair cost for charging port an...

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How can I fix the Waze app not connecting to GPS?

💻 Apps & Software Settings Issues 1x asked 0 variants 7 scripts 505a6e7d_recording-3620485074.txt

Best Script: Question: How can I fix the Waze app not connecting to GPS? Answer: Script: I know that you needed assistance to fix connection of your Waze app and...

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What is the status of my phone repair?

🏪 Store & Service Device Repair 3x asked 2 variants 15 scripts 0f6fab72_recording-3621866169.txt

Best Script: Question: What is the status of my phone repair? Answer: Script: I understand that you wanted to know the status of your phone repair and no worries...

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How can I transfer my phone number from my old provider to my new account?

💳 Account & Billing Account Access 6x asked 5 variants 17 scripts 212aeaae_recording-3644157251.txt

Best Script: Question: How can I transfer my phone number from my old provider to my new account? Answer: Script: I understand that you need assistance transferr...

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What can be done to improve poor call quality?

📞 Calls & Voice Call Quality 9x asked 8 variants 41 scripts 3f9c4241_recording-3638545624.txt

Best Script: Question: What can be done to improve poor call quality? Script: I can't imagine how inconvenient that was on your end every time you make a call, no...

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How can I fix the issue of not receiving messages on my phone?

💬 Messaging MMS & Media Messages 2x asked 1 variants 23 scripts e5f14358_recording-3639963474.txt

Best Script: Question: How can I fix the issue of not receiving messages on my phone? Answer: Script: I understand how important for you to receive that text, an...

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Why is there no service when using my SIM card in my phone?

📞 Calls & Voice Can't Make Calls 2x asked 1 variants 10 scripts 929e63f1_recording-3645590301.txt

Best Script: Question: Why is there no service when using my SIM card in my phone? Answer: Script: I apologize that your experiencing inconvenience because of yo...

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What should I do if the ringer and speaker phone on my device are not working?

📱 Device Issues Audio & Sound 2x asked 1 variants 12 scripts 03013358_recording-3621564750.txt

Best Script: Question: What should I do if the ringer and speaker phone on my device are not working? Answer: Script: I understand how important your concern is ...

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How can I use the talk-to-text feature on my phone?

💬 Messaging Messaging Apps 3x asked 2 variants 23 scripts 207626d3_recording-3637479938.txt

Best Script: Question: How can I use the talk-to-text feature on my phone? Answer: Script: I understand that you need assistance on how to use your talk-to-text ...

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Why am I unable to make calls due to a service provider's tower issue?

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 6 scripts 0c6fd0b1_recording-3678681167.txt

Best Script: Question: Why am I unable to make calls due to a service provider's tower issue? Answer: Script: We apologize for the inconvenience it is causing yo...

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How can I add data to my phone plan for the month?

💳 Account & Billing Plan Changes 1x asked 0 variants 3 scripts c40e008e_recording-3678987257.txt

Best Script: Question: How can I add data to my phone plan for the month? Answer: Script: I understand that you need assistance adding data and I can help you ou...

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What should I do if my apps are not working due to running out of data?

🌐 Data & Internet No Data Connection 1x asked 0 variants 6 scripts 9bec9ebe_recording-3680252710.txt

Best Script: Question: What should I do if my apps are not working due to running out of data? Answer: Script: I understand that you need data for your app to wo...

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What can I do if my phone hangs up during calls?

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 4 scripts 2f61e7e4_recording-3660488966.txt

Best Script: Question: What can I do if my phone hangs up during calls? Answer: Script: I can't imagine how inconvenient it is whenever it happens and I will try...

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What are the different phone options and their features?

❓ General Inquiry Product Information 1x asked 0 variants 6 scripts d3194d28_recording-3678342557.txt

Best Script: Question: What are the different phone options and their features? Answer: Script: We appreciate your interest to know what product we offer, so, le...

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How can I purchase additional data?

🌐 Data & Internet No Data Connection 11x asked 10 variants 58 scripts 19413ba0_recording-3676377277.txt

Best Script: Question: How can I purchase additional data? Answer: Script: I understand that you need assistance adding data on your phone and I can help you wit...

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