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Why can't I see all my videos on my phone?

📱 Device Issues Screen & Display 1x asked 0 variants 6 scripts 4e0ac173_recording-3621572499.txt

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The customer is frustrated with a malfunctioning phone that has not been repaired for three months and wants to return it for a refund.

📱 Device Issues Physical Damage 1x asked 0 variants 2 scripts e8f7c3c4_recording-3636570022.txt

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The customer is asking about a phone that doesn't show anything on the main screen and inquiring about repair options.

📱 Device Issues Screen & Display 1x asked 0 variants 0 scripts d0820948_recording-3641741341.txt

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The camera is disabled after a phone repair

📱 Device Issues Camera 1x asked 0 variants 2 scripts da21bc1a_recording-3647695976.txt

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How do I get my phone repaired after it was returned due to an incorrect address?

🏪 Store & Service Device Repair 1x asked 0 variants 8 scripts c949f86d_recording-3635367155.txt

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What are the repair options available for my phone at the Muncie location?

🏪 Store & Service Device Repair 2x asked 1 variants 17 scripts a25f744f_recording-3636597506.txt

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The customer is experiencing data connection issues with their AT&T service.

🌐 Data & Internet No Data Connection 2x asked 0 variants 0 scripts c99762b7_recording-3644127298.txt

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The camera on the purchased phone is not working and the customer is seeking a resolution.

📱 Device Issues Camera 2x asked 1 variants 11 scripts c246d540_recording-3621554093.txt

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Customer is inquiring about a screen protector for a new phone.

📱 Device Issues Screen & Display 1x asked 0 variants 4 scripts 7641eaeb_recording-3646636263.txt

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The customer is experiencing delays in receiving group messages on Facebook.

💬 Messaging Group Messages 1x asked 0 variants 2 scripts 547dac82_recording-3620264325.txt

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The customer is unable to receive calls and needs assistance with sending their phone for repair.

📞 Calls & Voice Can't Receive Calls 1x asked 0 variants 0 scripts 90af665c_recording-3641987183.txt

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The customer wants to send their phone for repair due to a screen issue after it fell.

📱 Device Issues Physical Damage 1x asked 0 variants 3 scripts 7c289d50_recording-3635296566.txt

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How can I get a loaner phone?

🏪 Store & Service Device Repair 1x asked 0 variants 8 scripts 088c7c05_recording-3646605849.txt

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The customer is having issues with a whitelist password for messaging and a malfunctioning screen that requires a factory reset.

📱 Device Issues Screen & Display 1x asked 0 variants 6 scripts af554ab4_recording-3640749367.txt

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What is the status of a phone repair and can it be delivered to a different location?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 1ba7baa6_recording-3637815256.txt

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Is my phone repair ready and can I get a loaner phone?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 8c2bafd3_recording-3640034416.txt

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Is my device ready for pickup?

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts fb79bdbb_recording-3644501680.txt

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The phone is not turning on after falling and has been turning off frequently.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts d5cdca3b_recording-3644089881.txt

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The customer is unable to access their music app due to an error.

💻 Apps & Software Settings Issues 1x asked 0 variants 14 scripts 64952cca_recording-3648550345.txt

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The customer is experiencing issues with the settings search function on their phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts 3df0b193_recording-3648187500.txt

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Pending Questions (1608)