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The phone keeps freezing and has issues with the Waze app

📱 Device Issues Software Updates 1x asked 0 variants 3 scripts f339bce6_recording-3639121423.txt

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The customer is inquiring about modifying the delivery address for a package that could not be delivered.

🏪 Store & Service Order Pickup 1x asked 0 variants 5 scripts 9535163e_recording-3646665844.txt

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Is the phone repair store by Avenue J open today?

🏪 Store & Service Device Repair 1x asked 0 variants 2 scripts 17ae4c4a_recording-3650612212.txt

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The customer is experiencing issues with the phone's display not showing information properly when closed.

📱 Device Issues Screen & Display 1x asked 0 variants 2 scripts eaadb644_recording-3644745384.txt

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How can I save my daughter's contacts and what should I do about my phone's dying battery?

📱 Device Issues Battery & Charging 1x asked 0 variants 3 scripts 994b07e5_recording-3635342662.txt

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The customer is unable to receive pictures and voice notes due to potential data issues.

🌐 Data & Internet No Data Connection 1x asked 0 variants 4 scripts f3eb2aa5_recording-3647044153.txt

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Customer is inquiring about a loan link that was supposed to be sent but was not received.

💳 Account & Billing Account Access 1x asked 0 variants 4 scripts 6ba94632_recording-3648447623.txt

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How do I renew my service with my service provider?

💳 Account & Billing Plan Changes 1x asked 0 variants 5 scripts cc9ea15e_recording-3621538568.txt

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The customer is having issues with restarting their phone.

📱 Device Issues Power & Boot 1x asked 0 variants 5 scripts 8b0095dc_recording-3641449991.txt

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The customer is experiencing issues with video playback on their phone, where videos cannot be opened or played back correctly.

💻 Apps & Software Settings Issues 3x asked 2 variants 19 scripts 77fd0648_recording-3636547390.txt

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Is there any way to retrieve pictures and contacts from a phone that was dropped in water and no longer turns on?

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 6e58137e_recording-3637313828.txt

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The customer is experiencing issues with the Waze app not working with Andrew Auto on their Fig Core phone.

📱 Device Issues Apps & Software 1x asked 0 variants 7 scripts 490327e6_recording-3637581411.txt

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The customer is experiencing issues with their Fig phone not working after inserting a SIM card from Total Wireless.

📞 Calls & Voice Can't Make Calls 1x asked 0 variants 0 scripts bd25b4b3_recording-3645372267.txt

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The Android Auto feature is not working on the device.

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts 0edcdf33_recording-3636554012.txt

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The customer is experiencing connectivity issues with a device in their car.

📱 Device Issues Audio & Sound 1x asked 0 variants 6 scripts 5e3c5048_recording-3621536399.txt

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The customer is inquiring about their old phone that was allegedly thrown out without permission.

📱 Device Issues Physical Damage 1x asked 0 variants 5 scripts 398faa3b_recording-3639653851.txt

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The customer is not receiving standard text messages.

💬 Messaging SMS Text Messages 2x asked 0 variants 0 scripts b90e2157_recording-3640098057.txt

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Customer is inquiring about the status of their phone pickup based on a ticket number.

🏪 Store & Service Order Pickup 1x asked 0 variants 0 scripts f61b7ca7_recording-3649588543.txt

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Customer is inquiring about leaving a message

❓ General Inquiry Service Questions 1x asked 0 variants 0 scripts 2650a50e_recording-3640482119.txt

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Why are the Fig F-52s not receiving all their messages?

💬 Messaging Messaging Apps 1x asked 0 variants 0 scripts 30e11a9c_recording-3650322622.txt

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Pending Questions (1608)