Content Moderation
Rejected Questions (213)
Customer inquired about purchasing a phone and shipping options.
Best Script: All right, and you're all set.
The phone shuts off unexpectedly and data is lost.
Best Script: You're definitely correct. I'm going to send this complaint to the developers directly, okay? And also, if you ever come to Borough Park, please come ...
Customer cannot see multimedia messages on their new phone
Best Script: Go to settings. Go to systems. Go to reset option. And then you reset mobile, Bluetooth, and Wi-Fi. After you reset that, you would reset your phone. ...
The customer's phone touch screen is not responding properly.
Best Script: Yeah, if you come in the morning, like at 10 o'clock, we can do it within, like, an hour, yes.
The phone randomly turns off and drops calls.
Best Script: So when you send it in, please make sure to include a note inside the package with your name, your phone number, and your address. Okay?
How can I block multimedia messages on a phone?
Best Script: So once that's done, it will give you two options. One is whitelist, that will mean that it will block any message, but I won't recommend you that. Ok...
The phone keeps crashing and displaying error messages.
Best Script: You send it with all your information. So first name, last name, email address, contact information. Don't include your SIM card in the phone. We don'...
What causes issues with sending text messages?
Best Script: Please go to your Settings, then tap Apps and Notifications, then seek all apps. You're going to go to the message app, then go to Storage and Cache, ...
The phone shuts off unexpectedly at 20% battery.
Best Script: Thank you for your address. We'll send you a new battery.
How can I renew my plan?
Best Script: Yes, it went through. The zip code should be active in 15 to 30 minutes, okay?
How to use the text-to-talk feature on the phone?
Best Script: So, when you're about to start typing a text message, okay, you have to touch with your fingers, okay, just with one finger, just touch the space wher...
Is the Fig phone compatible with AT&T service plans?
Best Script: But you can call them or you can go to their website, you can enter your IMEI number and you'll be able to get a SIM. If you try to do that and it sti...
Customer is inquiring about assistance in Hebrew language
Best Script: I can give him your number so he can call you later to help you.
Inquiry about stock availability of a specific phone model
Best Script: Yes, we can take text off, of course.
How to remove call forwarding from my phone?
Best Script: Can you give me the dial star 72 and the number?
The customer is having issues with restarting their phone.
Best Script: Yes, it's going to be resetting now.
How can I bypass a lock on my phone?
Best Script: First, put a SIM card in the phone if you don't have one inside. Then try to put the wrong password several times.
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