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Power & Boot
Device Issues
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9 questions
What should I do if my phone shuts off and goes to a loading screen despite having sufficient battery?
1x asked
4 scripts
needs_work
The phone keeps shutting off randomly and flashing the FIG logo.
1x asked
2 scripts
needs_work
Why is my phone service disconnected despite making a payment?
1x asked
3 scripts
needs_work
Why does my phone hang up during calls?
1x asked
0 scripts
no_answer
What can I do if my phone is not recognizing the SIM card and can't make calls?
1x asked
7 scripts
needs_work
The customer is seeking assistance to unlock a phone that is locked due to incorrect password attempts.
1x asked
6 scripts
needs_work
How can I reset my phone if I am locked out?
1x asked
3 scripts
needs_work
What should I do if my phone enters safe mode and airplane mode on its own and has no service?
1x asked
4 scripts
needs_work
Why does my phone black out during calls even after repair?
1x asked
5 scripts
needs_work