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What should I do if my phone enters safe mode and airplane mode on its own and has no service?
Best Response
45% effective
I would suggest that you back up the data on your phone. Customers have reported that after they started going into safe mode that sometimes it deletes the information off your phone. So back up your information and you should send in your phone for repair.
Other Response Scripts
45%
Once you send the phone in or if you're going to bring it in, you just let them know that you spoke to Jay and that the repair is going to be free.
30%
If you're back every day on Sunday, we can definitely repair your phone. You won't have to pay for the repair.
30%
When you send the phone in, we'll be able to figure that out and we'll get that repaired for you.