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What should I do about a water-damaged phone with multiple issues?

📱 Device Issues Physical Damage Asked 1 times needs_work
Best Response 45% effective
Text me your address. I need you to send me an email. I can send you an email. Okay. Your name, your phone number and your, yes, your name, your phone number and your, and your address. And I will be sending you a shipping label so you can ship this defective phone. Once we receive it, we will ship you the replacement.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%
You can bring the phone to our store. Yeah. Yeah. Return. Return. Return. Return. Return. Return. Return. Return. Okay. We can take a look at it. We will do our best to help you.
instruction Steps 0/1
45%
I'm going to be speaking with him tonight. I mean, now it's five o'clock. So what do you call it? Today's the day? Yeah. And I can have an answer for you most likely tomorrow.
instruction Steps 0/1
45%
Tomorrow at one o'clock, we'll be fine. You have a, you have a, you have a, like a private cell phone or anything? Because this, I cannot get through to the store.
instruction Steps 0/1
45%
The extension is 405, okay? 405? Yes. Okay, fine. So then I'll call you tomorrow and ask you, tell your boss the situation about the phone I will tell him.
instruction Steps 0/1
30%
If the phone fell into water, we cannot give you a new phone. I'm so sorry.
explanation 0/1
30%
Rice is never fixed for a phone with, uh, um, with water damage. Okay. It's a myth. It's an old myth.
explanation 0/1
30%
If you want to get a new phone, I can speak with my boss and see if we can provide you a discount and that's what we're going to try to do.
promise 0/1