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Physical Damage

Device Issues

Most Asked Recent
13 questions
What are the replacement and repair options for broken phones?
2x asked 13 scripts needs_work
The customer is inquiring about a free repair for a phone that broke before the warranty period but is being told they must pay for the repair.
1x asked 4 scripts needs_work
What are my repair options for a phone with non-working vibration?
1x asked 6 scripts needs_work
How can I get a new phone due to a motherboard issue after sending my phone for repair?
1x asked 1 scripts needs_work
What are my options for repairing or replacing my water-damaged phone?
1x asked 5 scripts needs_work
What should I do if my phone won't turn on and might be water damaged?
1x asked 4 scripts needs_work
Does warranty cover a crack in the phone casing?
1x asked 7 scripts needs_work
What can be done to save a phone that was dropped in water?
1x asked 11 scripts needs_work
How can I retrieve deleted contacts and data from my phone?
1x asked 5 scripts needs_work
What should I do about a water-damaged phone with multiple issues?
1x asked 8 scripts needs_work
How can I get a new phone after losing the current one and ensure the phone number is retained?
1x asked 7 scripts needs_work
How do I return a damaged phone for replacement and retrieve contacts?
1x asked 6 scripts needs_work
What can I do about a flimsy phone case that keeps falling off?
1x asked 5 scripts needs_work