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The customer's phone is not working with their carrier due to IMEI issues.

📱 Device Issues Power & Boot Asked 1 times resolved
Best Response 85% effective
It's going to be 3-5-6. 0-8-0. 0-9-8. 0-4-1.
instruction Step-by-step 1 helpful / 0 not helpful

Other Response Scripts

70%
Yes, there's... Yes. You have software warranty for one year and then for any other malfunction or defect for two months.
info 1/0
45%
I can give you a new IMEI. If you give me a 5-minute, I will make you one and I will give it to you.
instruction Steps 0/1
45%
Just give them the IMEI and activate the line, and that's it. It will speak the same time on the phone. It's going to work right away.
instruction Steps 0/1
45%
Then, once you have the SIM card in the phone, simply put it in the phone. It's as simple as that. No other complication or inconvenience.
instruction Steps 0/1
35%
If you have an old phone and you can give them an IMEI, yes. That will work.
instruction 0/1
35%
If I were you, I would give the IMEI from the old phone that you already have. That's the best way to do it.
instruction 0/1
30%
I will recommend you Verizon.
explanation 0/1
30%
No sir. And is it going to mess up like the 911 location and everything? No it's not.
explanation 0/1