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What can I do if my phone is not recognizing the SIM card and can't make calls?
Best Response
45% effective
The phone may not be reading the SIM card. Do you have another phone that you can put the SIM card in?
Other Response Scripts
45%
I would say if you can come into the FIG store so we can test out the phone with another SIM card. See if there's issues with the phone itself or the SIM card itself.
30%
Sure, no problem. Thank you. Do I have the number for you? My phone number is 347-939-6944.
30%
So does it show that you have bars currently on the phone? Um, it shows like the... No, no, there's so many bars. It shows bars, but no, but they're empty. Like, there are the bars, but they're not white.
30%
What time do you close today? 6 p.m.
30%
No, there wouldn't be anything else we can do. We would have to test to see what exactly isn't functioning properly. If it's the SIM card or the phone. That's why we have to test them both in different ways.
30%
So tomorrow we open at 10 and we close at 1 p.m.