📱

The customer lost important data and contacts from their phone and is concerned about the reliability of the device.

📱 Device Issues Physical Damage Asked 1 times needs_work

Best Response 45% effective

I'm going to call you through this number. On Sunday?

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

40%

I will go ahead. I will have to reach directly my boss, okay? And we are going to see if we can return it. I can have an answer for you on Sunday.

promise Steps 0/1

30%

I'm so sorry that this happened to you. Unfortunately, we cannot get your information back, but we can do something in a way so this issue never happens to you again.

apology 0/1