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Does warranty cover a crack in the phone casing?

📱 Device Issues Physical Damage Asked 1 times needs_work
Best Response 45% effective
You have to ship it to us, okay? We can... Yes, you have to ship it. We are in Borough Park.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%
We have loaners to offer, okay? The loaner phone is... you have to put a deposit of $150. And then we return the deposit once you return it back in perfect condition.
instruction Steps 0/1
45%
You have to send me an email to infoatvgrocer.com with your name, your phone number and your address. And I'll send you a link to make the payment for a loaner phone and we'll ship it to you.
instruction Steps 0/1
30%
There's a place in Lakewood where you can fix it. It's Kosher Sale. It's at 1700 Madison Avenue. And if not, you can send it to us and we can fix it for you. With them, it's going to be about $85. And with us, it's going to be $75, but the shipping cost will make it a little bit more expensive.
info 0/1
30%
Unfortunately, there's no warranty for those kinds of cracks.
explanation 0/1
30%
Because it's in the terms and conditions. There's no warranty for physical damages or cracks.
explanation 0/1
30%
If there's some kind of physical damage, okay, if the phone is cracked, it's not covered, okay? And if it's an issue that it's not a cracked thing, it's just a defect, then yes, we'll take a look at it.
explanation 0/1