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The customer wants to send their phone for repair due to a screen issue after it fell.
Other Response Scripts
45%
You can send it now if you wanted to, or you can wait until we get new shells.
30%
Unfortunately, at the moment, we do not have any more shells, so if you were to send in your phone now, you would still have to wait for us to get in more shells for us to start working on your phone.
30%
Three to four weeks.