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The customer is experiencing app crashes after a recent phone update.

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Okay, very interesting. So yes, we have to go through a, it's not going to be a long process, but it's going to be a few minutes process on the phone. We have to clear the storage on the app, okay? Not meaning the contact. Let's say you're not deleting your messages, but what you'll be doing, you'll be deleting the data that the app is, that is killing the app, okay? So let's start from the messages. So you have to go to settings first. Okay. Once in settings, you need to go to apps and notifications. Okay. Once in apps and notifications, go to either see all apps or app info. Both options are pretty much the same. Okay. And once you're there, what you need to do is look up for the, let's say we have problems with the messaging app, look up for the messaging app, you will find it right away. Okay. Okay. Okay. Once you find the messaging app, all you have to do is go to the third option that will be storage and cache. Okay. And you have to press what says clear storage. Okay. Okay. And once that's done. That basically clears the storage, correct. No, not the storage of the app. That clears the internal, internal storage on the app. Let's say your messages, for example, won't be deleted. Okay. So please do this with every single app that is causing problems. Okay. And once it's done, just use the phone normally. If you ever find this issue happening again, please call us back to this number. My extension is 405 and yeah, that's it.

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