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The customer is unable to receive group texts, picture texts, and SMS messaging due to potential data issues.

Why am I not receiving picture messages?

The customer is experiencing issues with sending voice notes and app functionality due to a lack of data connection.

The customer is unable to use Waze and send/receive MMS despite having added data to their plan.

The customer is experiencing issues with their wife's phone not having data or picture mail since last Tuesday.

Why am I unable to receive picture messages on my phone?

The customer is unable to send group texts and is experiencing issues due to capped data.

The customer is unable to send pictures or messages in group texts.

The customer is experiencing issues with data connectivity and cannot receive picture messages.

The customer is experiencing issues with data usage and is unable to send or receive picture texts.

The customer is unable to send picture texts and has issues with group messages.

The customer is experiencing issues with sending and receiving messages due to running out of data.

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