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How do I fix slow performance and message delivery issues in the Fig Messenger app?
Best Response
85% effective
So what we're going to do is I'm going to have you go into the settings. And you're going to go to Apps and Notifications. And then you're going to go into the search bar. Press the magnifying glass for me. And then you're going to type in D-U-R-A. And then you're going to see DuraSpeed. I want you to press DuraSpeed. And then you're going to click on Force Stop. Okay. Give me one moment. Okay, so then you're going to press Open. Okay. And then you're going to turn it off.
Other Response Scripts
85%
I would restart the phone and then it should not be an issue any further.
70%
No, no. It doesn't delete any of your messages at all.
45%
Okay, so you go into your settings. You go to apps and notifications. You would click on apps and notifications, and then just give me the option that says see all apps or app info.
45%
And now you're going to scroll down to the message app. And you're going to click storage and cache.
45%
All right, now go back into your messages and open it up. Let me know if it's slow still.
35%
No, they will not. Yep, press okay.
30%
There was an update that I was never able to get. When I pressed Update, it just never updated it. So the update hasn't been released just yet. I'm told by the developers that the update should be released by the end of today.
30%
Um, so what that does is that it just cleans up any extra data that's unneeded.
How Customers Ask This
"The customer is experiencing slow performance with their messaging app."