💬

Customer cannot receive multimedia messages after a phone update.

💬 Messaging MMS & Media Messages Asked 1 times needs_work
Best Response 45% effective
Once in settings, go to app updates.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%
Once you do it, you have to just turn it off, turn it back on.
instruction Steps 0/1
30%
Okay, there is going to be another update that Ray actually went out. You can go to settings in your phone.
info 0/1
30%
Yes. Okay. And that's going to work? Let me just see if it works.
explanation 0/1