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Why is my messaging app slow to respond?
Best Response
50% effective
Why is my messaging app slow to respond?
Answer:
Script:
I can't imagine how inconvenient it is having slow messaging app and the reason for that is the volume of your messages and due to long conversations. What we need to do is to delete some of those.
Verification:
May I ask Fig phone do you have?
Can you delete some conversation?
Step 1:
Verify what Fig phone they have.
Step 2:
Ask to delete some conversation.
Step 3:
Ask to restart the phone.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
85%
What we can do is we can try clearing the cache of your messages, so if you go into your settings... Go to settings, apps and notifications. Okay. Then I call the messaging app. Yes. Then I do... Storage and cache. Okay. Try opening messages again.
70%
No, it's going to delete all my messages? No.