💻

Customer is having trouble installing an app on a PC and logging in.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Best Response 45% effective

In case you feel we need a chat assistance, just give me one minute. Let me check on the photo for you.

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%

Is he trying to download the app from the mobile phone or from a PC?

instruction 0/1

30%

Yes, you know, the person that you are trying to access to it, you know, the person who's unable to download all the... They see how an user profile is created under the account.

explanation 0/1

30%

Okay, give me one minute. No problem. Thank you so much for your patience.

promise 0/1