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What should I do if the touch screen on my phone is not working?

📱 Device Issues Screen & Display Asked 1 times needs_work
Best Response 45% effective
If the phone has been purchased for more than two months then she will have to pay for any repairs that are needed. But it's under a month. Yeah, so if it's under a month then she can bring the phone in with a receipt so that we can verify that it's been under a month or under two months and then we can repair the phone for her.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%
So if that's the case then have the customer bring the phone into the store and we'll take a look at it.
instruction 0/1
30%
Yes, so that we can verify that the phone has been purchased within a certain time period.
explanation 0/1