How can I send a phone for repair and what is the email address for communication?

Question: How can I send a phone for repair and what is the email address for communication? Answer: Script: I understand that you need to send out your phone for repair and I will try my best to help you with that. The email for communication will be info@figkosher.com. Verification: May I ask when did you purchase your phone? May I ask if you still have your legal receipt? May I ask to send us an email of your legal receipt, name, phone number, address and description about the issue on your phone? Step 1: Verify if it is within the warranty. Step 2: Verify the legal receipt to honor the repair if still within the warranty. Step 3: Ask to send us email for necessary details. Step 4: Ask to wait for repair label before shipping out the phone. Escalation: If need assistance from other departments or higher ups.