📱

The customer cannot hear the other person during calls.

📱 Device Issues Audio & Sound Asked 1 times needs_work

Best Response 45% effective

Sure, let me know when you're ready to take it. 4306 13th Avenue. Brooksville, New York. And the zip code is 11219.

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%

You can mail it, yes. If you mail it, okay, make sure to include a note inside the package. With your name, your phone number, and your address. Okay?

instruction Steps 0/1

35%

I will ask you to send it without a SIM card.

instruction 0/1

30%

In this situation, we are going to have to take a look at the phone, okay? But you don't have a store in Lakewood? No, we don't have a store in Lakewood. We have a store in Borough Park. You're going to have to send it there.

explanation 0/1

30%

We do not, no. You don't have a mailbox to put it in? No, we don't. We're actually going to Brooklyn tonight, but we won't be there at 6. Yes, no, we close at 6 o'clock.

explanation 0/1