📱

The customer is experiencing issues with the screen not working on their device.

📱 Device Issues Screen & Display Asked 2 times needs_work

Best Response 35% effective

Yes, if you want to walk into a Brooklyn store directly, you can do that. We can take care of you over there.

instruction 0 helpful / 1 not helpful

Other Response Scripts

35%

Yes, you can bring it to us. We have some loaner phones in the store if you bring it. We can give you one in the meantime while we take care of your current phone.

instruction 0/1

35%

No, we don't need the SIM card.

instruction 0/1

35%

That will be fine, yes.

instruction 0/1

30%

This might cost you up to $75.

info 0/1

How Customers Ask This

"Customer is experiencing issues with the screen on their phone that randomly stops working."