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The touch screen of the phone is not working properly.
Best Response
70% effective
Hi, so we actually have your order completed and ready to pick up today.
Other Response Scripts
45%
They could definitely come into the store today and bring their phone and bring it over to the repair section. And then we will take their phone and take a look at what their issue is.
45%
If that's the case then have the customer bring the phone into the store and we'll take a look at it.
30%
Let me clarify with them and see what they say. We should be able to take them.
30%
They can verify that the phone has been purchased within the store.