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What is the availability and price of a phone case?
Best Response
50% effective
Question:
What is the availability and price of a phone case?
Answer:
Script:
We appreciate your interest to check our phone case availability and prices. No worries, I can help you out with that.
Verification:
May I ask what Fig phone do you have?
May I ask your specific preferred case?
May I ask where are you located?
May I ask how you would like to receive the item?
Step 1:
Verify what Fig phone they have.
Step 2:
Verify specific preferred case?
Step 3:
Verify the customer location for receiving purposes.
Step 4:
Verify if they wanted to pick it up or wanted to be shipped out.
Escalation:
If need assistance from other departments or higher ups.