The earpiece on the device is producing static and is not functioning properly.

If it's possible, just ring this phone in. We would fix it for free, but we still would need the phone. Would you authorize an exchange? And I'll just have the customer ship it. We'll ship it back.

Just have him bring it in with, like, a phone number and an address for the customer, and we'll ship it directly back to them so you guys don't have to do that. And then we'll give you guys the tracking number.

We would repair it for free.

We are working on that because we developed a situation where they can do it, but he doesn't have access to, like, the top right bar. So we realized that when a customer brought it up with us last week. So we're just going to update the system so that way he can do it using the FIG Core.