The camera on the phone is not responding and needs repair.

The only way for us to fix this issue is if we receive your phone. So you can send your phone into the Borough Park location. What we'll do is we'll open the phone up, and then most likely we'll have to either reconnect or replace the camera.

We don't have, like, a list of stores that repair these phones. The only place that repairs currently, you're going to be the one in Borough Park.

No, it's not about a glitch or a setting. It's about physical hardware on your phone.