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What happened to the update for the messaging issue?

💻 Apps & Software Software Updates Asked 2 times needs_work
Best Response 45% effective
Okay. And have you tried clearing the storage and cache of your message? You go to settings, then apps notifications, then Message, and then storage and cache. Okay. And then clear storage?
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%
You can come in and we'll give you something.
instruction 0/1
30%
Currently, there is no time frame for the update. The devs have not updated us on when it will be ready.
explanation 0/1
30%
So our devs are aware of the issue you're having. Some customers, even after doing that, it's still not working. So our devs are working on the issue and they're going to put out an update to fix it, all right?
explanation 0/1
30%
Unfortunately, we don't have like a specific date that hasn't come out yet. I'm just still working on it. And then when we do have more information, the update will get pushed.
info 0/1
30%
If it's clearing storage, it does help a few of our customers. It has been helping some of our customers. It doesn't work for everybody.
explanation 0/1
30%
Yes. Yeah, you know which time this week, next week, you know? No, we haven't gotten to any time frame at all, unfortunately.
info 0/1

How Customers Ask This

"When will the update for the messaging issue be released?"