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How can I activate my phone and get a new number?

💳 Account & Billing Plan Changes Asked 1 times resolved
Best Response 50% effective
Question: How can I activate my phone and get a new number? Answer: Script: I understand that you need assistance to activate your phone and get a new number and I can help you out with that. Kindly go to http://fig-kosher.gigs.com/ and register your SIM by following the instructions prompted. Verification: May I ask your service provider? Step 1: Verify if the service provider is FIG. Step 2: Provide the link to register the SIM. Step 3: Provide necessary information to proceed. Escalation: If need assistance from other departments or higher ups.
curated Step-by-step 1 helpful / 0 not helpful

Other Response Scripts

85%
If you want to take it down, I can give it to you right now. Yeah, one second. Yes. Okay. I'm ready. 347- 613- 8810.
instruction Steps 1/0
70%
Okay. So, the SIM card was activated. It should be working in about five minutes.
info 1/0
70%
And it should work in about five minutes. It should work in five minutes.
info 1/0
45%
Okay, now, I need to take your card. Okay. It's 3772- Yes. 869- Yes. 368- Yes. 71019- Yes. Okay. Expiration? 1127- CVV? 0137. Zip code and file? 11230.
instruction Steps 0/1
45%
Okay. It's processing. Okay. So, give it one or two minutes.
instruction Steps 0/1
35%
Oh, you want to activate it around the SIM card, right? Yeah. Oh, okay then. So yes, you can do it from, you have a number, or you want to get a new number, or you want to bring your number to your old service?
instruction 0/1
35%
Okay, do you have a computer available right now by any chance? No. Do I need one? I don't have a computer.
instruction 0/1
35%
I can do it for you, but, I mean, we always got in touch, because the system, we were required to take your credit card over the phone, are you okay with that?
instruction 0/1
35%
So, you want the $15 a month, right? How much is it, 15? $15 a month? Yes. Okay. So, depending on your state, it will be between $17.50 and $18.09.
instruction 0/1
30%
Okay, you want it to activate, okay, maybe I didn't, it wasn't me that you spoke with, just tell me how, I'll do my best.
explanation 0/1
30%
Well, of course, it is safe, because it's directed from us, but, okay, please hold one second, so then that's fine.
explanation 0/1
30%
No, only in the U.S.
info 0/1