📱
When will the new battery shipment arrive?
Best Response
50% effective
Question:
When will the new battery shipment arrive?
Answer:
Script:
I understand how important the battery is on your part and we will try our best to know the status and shipment details and let you know as soon as we can.
Verification:
May I ask what Fig phones battery you are waiting for?
May I ask where are you located?
May I ask if you will be picking it up or it needs to be shipped?
Step 1:
Verify what Fig phone battery needed.
Step 2:
Verify their location to verify the nearest store we have.
Step 3:
Verify if they will pick it up or we need to send shipping label.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
45%
I would suggest actually emailing it to info at bigkosher.com.
45%
That would also be through email.
35%
I'm just going to pull it up. Sure.
30%
I can let you know that we did not get the batteries in yet.
30%
I think it's stuck in customs most likely. We're just kind of waiting for it.
30%
For the Fig 2 Pro, it should be coming on within a month. But for the rest of the phones, the Fig Mini, it's going to take more than that.
30%
It's called Hasula Global Assist, Hasula Member App, Chavrium Member App, and Chess Volunteers of Williamsburg.
30%
Yes, so with the Android Auto feature, you'll have Google Maps.