🏪
How can I return an order I placed?
Other Response Scripts
45%
Sure, yes, yes. If you want to change the color, since you received two cases, and the one that you originally received, you threw away the package, you can go ahead and you can make an order for a new case if you wish.
45%
Yes, if you want to order a new case, the one that we counted.
45%
Yes, I will notify the developers that you didn't receive the other update, and they will send it, okay?
45%
Yeah, so you would send the foam back to the Borough Park location at 4306 13th Avenue. Just to make sure everything is in the original packaging.
45%
As long as you write it. You can print out the order number or you can just write it on a piece of paper. Just have all your information, like your name, your contact number, so that when we get the foam we know what it is, and then we'll just send it to return.
45%
Yes, you can return it as long as the phone is in perfect condition. Okay? With no scratch or a heavy fingerprint. So yes, I can send you a label for this. No problem.
45%
I can email you the label. So can I have your email, please?
45%
Once I get the label, you have to drop it off at the USPS point.
45%
You can either come to a Borough Park store or Williamsburg store. We can help you there.
45%
You have to get a label yourself and then send it to the Borough Park location at North 30013th Avenue.
45%
When you send it back, just have contact information in the package, so you can have your first contact information in the package, so that we know whose it is, and who we can call after we get the return.
45%
You would add your name, your address, your contact information.
35%
Alright, so what I can do is I can send you a label so that you can send it back.
35%
Can I have your email? C-H-A-Y-A-E-A-K-S-T at gmail.
35%
Alright, I just sent it. Hold on, let me see if I got it.
35%
Just make sure to include like a note that you're just returning the phone, right?
35%
You can either come to a Burrell Park store or Williamsburg store.
35%
Okay. I'll take it with me.
35%
Okay. I'll send you the label now.
30%
Yes, it'll be attached to the order. Whichever card you made out with the order is what it will return to.
30%
Now the new case for the FIG 2 are $15, okay?
30%
Yes, you can order it, and I'll get it for free, and I'll send this one that I have back? No, no, no, it's unfortunately not for free. In this situation, since you're asking me for it, I have to consult, okay, but no, this situation doesn't, it's not endorsing for a free item, okay? But I will ask if you want.
30%
Yes, you will receive an update, 100%.
30%
I will call you back to tell you about the case.
30%
Well, it has a music player, so as long as you have, like, you can put music onto the phone, but currently there's no, like, app that you can purchase music.
30%
I'll definitely let the devs know that, yeah, customers that would like the 24-6 app know exactly what it's about.
30%
We do have it.
30%
I'm sorry to hear that. Can I have your order number?
30%
So in this situation, you ordered two phones. And the phone that you ordered is out of stock. So I'm going to have to refund you.
30%
Sure. I mean, in any situation, we are completely out of stock of phones. Phones should be arriving in one or two weeks. So if you want to wait until we get the phones back in stock, and we can definitely send you the unit that you're missing.
30%
In this case, we want to be sending you a return label.
30%
The address is 4306 13th Avenue.
15%
Yes, if you ship it today. Yes, of course. I can send you a label so you can ship it today.
0%
Yes, you have seven days to return it once you receive it.
0%
It's 4306 13th Avenue.
0%
From the day that you received it.
0%
Usually for the shipping, it's going to be a discount for the refund of about $12. $12 or $13 maybe.
0%
The big size is $3.50.
0%
Oh, yes. So we wouldn't be able to return them because it's out of its original packaging.
0%
For our refund policy, you are responsible for the cost of the returns you make.
How Customers Ask This
"Where can we return a Fig phone purchased online?"
"How can I return an item that I purchased online?"
"How can I return a case I received by mistake and order the correct color?"
"The customer received only one phone and one case instead of the two they ordered and wants to know how to return the received phone and get two identical phones."
"How can I return an item that I purchased online?"
"Where can I return a Fig phone purchased online?"
"How can I return an order for a product?"