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How do I send a text message on my phone?
Best Response
50% effective
Question:
How do I send a text message on my phone?
Answer:
Script:
I understand that you need assistance sending a text and I can help you out with that.
Verification:
May I ask if it will be just a single text for group message?
Step 1:
Verify what text message type they are trying to send.
Step 2:
Open the text messages app on your phone.
Step 3:
Press the big blue button to start a new text.
Step 4:
Enter the phone number or select a contact.
Step 5:
Type your message and send it.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
85%
To send a text, simply go to text messages app. And then there you will have an option either to look up for a phone number or to start a new text. To start a new text, you have to press the big blue button that is on the bottom on the text messaging. And then there you will have all the contacts. But if you don't have contacts, you need to dial the number. The number you need to dial it completely. With a plus one.
75%
Then press on the number and you should be able to send text messages at that number with no issue.