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How to reset a forgotten password on the phone?
Best Response
85% effective
It's going to be VSNDavid lowercase. So I'm going to say, put your password. 5- B-I No, 5. Oh, sorry. D and then the number, the number five. Yeah. Yes. VSNDoy VSNDoy 9-4-6 9-4-6 And that's it? That's it. And then I should press Reset and the phone will restart, but it will turn on without a code.
Other Response Scripts
85%
Reset. Okay. Reset. Press reset. Mm-hmm. Okay. It says restarting.
75%
Okay. You're all set. So now there's no password.
70%
No, no, you didn't lose anything. The only thing that is gone is the password itself.
70%
No, it's going to back the code, okay? It's going to ask me a code or it's not going to? No, it's not going to ask you for a code. No.
70%
And then I need to make a new password. And then everything is going to be safe. I'm not losing anything.
67%
The phone is going to reset, and then after it resets, it will not have a password.
50%
If the phone is restarting, then you put it in correctly.
45%
The code that you're going to put in is 07. B as in boy. 2. C as in cat. 1.
45%
After that, you would press the back button on your keypad.
45%
Then you would press reset.
45%
It should all be lowercase. So you want to maybe try one more time?
45%
Okay, so you need to put your own password several times until you get a screen that your current IMEI is?
45%
Great, the code will be everything in lowercase, C as in Charles, C as in Charles, three times, three times, okay, 30, C, C, C as in Charles, cow, cat, okay, 30, S as in Frank, four.
45%
Now we press reset, and that's all.
45%
D as in dog, number eight, E as in elephant, B as in boy, four, one?
45%
So I put in that password, and now what? And you put in the password, and you should be able to press enter or press reset. Is that not there? Is any of that on your screen?
45%
Now you need to put the wrong password several times until you get to a screen that says your current IMEI is, okay, and you have to give me that IMEI number and I will create a password so that you can use it to reset the phone.
45%
You have to do it until it comes up.
45%
All right. And is your phone currently connected to a network? Does it have a SIM card in it? Yes. Okay. So, the code is 2995? Yes. D as in dog? How do I do a D? Oh, here. Press D. Yeah. 9. Okay. 2995-D? 9. 9. Okay. Now, what do I do? Press enter.
45%
You put the code and then press reset.
45%
It's going to be lowercase d as in day, 25F as in Frank, 69. And then press reset.
45%
So, when you forget your password on your phone, after putting in a few passwords, it gives you an IMEI number. After that, you click on the button, and it's going to ask you to input a password.
45%
You have to try to put in the password until the IMEI comes up. And then when you pass that screen, you'll have to put in the password that I gave you.
45%
Okay, um, so what you have to do is you have to put in your code a whole bunch of times, say it correctly, and then they give you an IMEI code. I need that code.
45%
You just confirm the code.
45%
Try to put in the password, and if you do it wrong, then you keep on doing that over and over again until a number's going to pop up. It's going to say, I need I number. I need that number. In order to reset your password.
45%
No, you would confirm the password. You can't... you can't just type a number in.
45%
Sure, try to do that.
45%
Okay, so you try to put in your password.
45%
Try pressing the button in the top left. The top left? Or the, like, the arrow? Yeah, the arrow and the square. Or the box thingy. The box.
35%
What you can do is you can continue to put in the wrong password. After about, like, 10 times, a little less than that, you're going to get a code. You're going to need that code.
35%
First, let me just double check. Does your phone have a working SIM card inside of it?
35%
Yes, you can tell me the number now.
35%
Okay, and you have a SIM card inside the phone and everything, correct?
35%
In this situation, unfortunately, you must bring the phone to us.
35%
Sure, yeah, 358-917.
35%
Alright, so your password is going to be, all the letters are going to be lower case, okay? So D as in dog.
35%
Once you click on the box, the keypad is going to come up.
35%
Yep, go ahead and try.
35%
Yes. The first, very first thing you need is you need to put a SIM card in the phone. Does the phone have a SIM card inside or no?
35%
With this app, you'll see a space that says, put your password. I have it ready for you. Are you ready to take it?
35%
Okay, what's the number? 3582-9174-1469-137.
35%
It's 8. B as in bottle. A as in apple. C as in cat. 5. E as in energy.
30%
You don't need to be in a Wi-Fi. Your phone just needs to be able to connect to a network. It could be either a valid SIM card that works inside the phone.
30%
You have to be on that screen in order to enter this password, because it's not a regular password.
30%
Everything will be the exact same.
30%
So, after you put in the password wrong a few times, you're going to have a number that comes up that says IMEI number. We would need that number and then we can unlock your phone.
30%
I think the number code is a minimum of four, but I don't think there's a... I don't know what the maximum number is.
30%
When you first made your password, what type of password did you put in? Did you put swipe, pattern, pin, or password?
5%
If it's still not working, you may have to bring your phone in. Are you close to any of the locations? Park or Williamsburg?
0%
After you put the password in wrong a bunch of times, you got an IMEI number that came up, right? And then when that IMEI number came up, there's a field where you can click on and put in a password.
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